Category Archives: Housing

Dilnot: reaction round up

Today the Dilnot commission on social care published its conclusions in its Fairer Care Funding report. Among its findings are that care costs should be capped and the means-tested threshold increased under major changes to the funding of adult social care in England.

The report is a chance to finally fix a shattered system, there will be widespready reaction and analysis later today and beyond to what Dilnot himself calls a once-in-a-lifetime chance to overhaul social care but for now, here’s a selection of today’s responses which I’ll try and update throughout the day.

Sue Brown, Head of Public Policy at the national deafblind charity Sense: “Sense welcomes the Dilnot report, and in particular the key finding that additional public funding for adult social care is urgently required. But we are concerned that the media focus is only on older people which obscures some critical aspects. We believe the report clearly shows that not only can the Government afford to support disabled people of all ages, but crucially as a society we can’t afford not to. It is now up to the Government to fund adult social care so that it gives disabled people of all ages quality of life. For deafblind people social care means communication and mobility support, not just personal care.”

Julia Unwin, the Chief Executive of JRF and the Joseph Rowntree Housing Trust (a non-for-profit provider of housing and care services): “Today marks the most concrete and credible step for years. I believe that the proposed reforms have the potential to bring about a radical step-change in how we value social care, how we think about disability, and how we all – as individuals and as a society – plan and prepare for longer lives.
It is positive to hear commitments from all the main parties to set aside party differences and consider the Dilnot report with the consideration it clearly warrants.
The JRF now urges the Coalition Government to abide by its promises to deliver a White Paper in the next six to nine months. It would be a tragedy for this, one of the most pressing and defining issues of our age, to be kicked, yet again, into the long grass.”

Jeremy Hughes, Chief Executive, Alzheimer’s Society: “Today’s welcome report could bring to an end the scandal of the colossal Dementia Tax where every year tens of thousands of families are left to pay all their care costs whilst other diseases are paid for by the NHS. The government mustn’t miss this opportunity to right a wrong that is destroying lives. In a new system we must end the postcode lottery that gives different support depending on local authority. The Dilnot Commission has given the coalition government the opportunity to show that it is a caring government. Pending implementation they must also show they care, protecting social care spending in the way they are doing for health.”

TUC General Secretary Brendan Barber: “The TUC welcomes the increase in funding for the care of the elderly over the next few years, and the news that social care will be free for those who become disabled before the age of 40.
“The introduction of a national eligibility assessment should avoid a ‘postcode lottery’ and make it possible for those receiving social care to move around the country without losing their care provision.
“The TUC believes that social care should be provided free for those who need it, and funded from general taxation. The Dilnot Commission’s proposals could, however, be transformed into this NHS model by continually reducing the level of the cap on care costs. The government must not set too high a cap – a level above £50,000 per person would mean that families could still face losing their homes to pay for the vital care they need.”

Gordon Morris, managing director of Age UK Enterprises: “The Dilnot commission report delivers a clear call to action to the financial services industry to work with government to develop the innovative products needed to fund long-term care. Existing products, such as equity release and annuities, could present a solution, but far more has to be done to build flexibility into these products to increase access and ensure these products evolve to meet changing financial needs.”

Stephen Burke, founder of social enterprise United for All Ages: “Under the commission’s regressive proposals, the winners would be richer families whose inheritance will be relatively protected, while most families will face a more confusing and potentially costly care system. The proposed cap on care costs will still result in some older people being forced to sell their homes to pay for care and related costs.
“The proposals aim to reform the current inadequate system for funding care. But they would lead to a more complex, fragmented and confusing care system … This could be seen as a care ‘poll tax’ for the so-called squeezed middle.”

An interesting reaction from by social workerSarah Smith“: “It is local authorities that take the hit from policies devised by central government, and we can only hope that all parties are brave enough to act together for the country’s interests rather than consider of their own chances at the ballot box. We deserve much better than that.”

Labour leader Ed Miliband: “The last thing Britain needs is for Andrew Dilnot’s proposals to be put into the long grass. We three party leaders are of similar age and the same ­generation. This is a once-in-a-generation opportunity which our generation must address.”

Which? executive director Richard Lloyd: “Consumers tell us that long-term care is their top health care priority* so we welcome these recommendations and urge the Government to act sooner rather than later. If private insurance is to play a part in funding long-term care, then we need to learn lessons from the past, where products have either failed to meet people’s needs or have been mis-sold. This will be a new market with a clean slate so it’s important that strong consumer protection is in place from the start.”

Michelle Mitchell, charity director at Age UK, tells the Guardian that the report set out “a clear blueprint” for sustainable reform. Production of a white paper by next spring was ambitious but achievable, Mitchell said. But she warned: “Delay beyond Easter would be indefensible.”

Mark Goldring, chief executive of learning disability charity Mencap, said: “Now is the time for monumental change and it is vital that the government does not bury social care reform.”

John Adams, Voluntary Organisations Disability Group (VODG) general secretary: “Today is about more simply demanding more money – vital though additional funding is – it is about urgent reform of a broken system. The Dilnot commission has taken great pains to build cross-party consensus; ministers now need to match the warm rhetoric with which they greeted today’s report with swift action. The government must find the courage to put its money where its mouth is, succeed where previous administrations have failed and exploit what Dilnot himself describes as a “once-in-a-lifetime opportunity” to create a fair and sustainable system of social care.”

Senior Fellow at The King’s Fund, Richard Humphries: “The budget deficit should not be used as a reason for inaction. This is a long-term issue and questions of affordability go beyond the current economic situation. The additional public expenditure needed to fund these proposals is less than 0.25 per cent of gross domestic product – this should not be too high a price to pay for providing a care system fit for the 21st century….Where they have failed in the past, politicians from all parties must now seize the best opportunity in a generation to ensure that people can access the care and support they deserve in later life.”

Su Sayer, learning disability charity United Response’s chief executive: “The report’s recommendations are the first step towards creating a better system which ensures that people in need of care receive it, funded in a way that is not only fair, but seen to be fair….Whether viewing this economically or morally, we cannot afford to ignore these recommendations, which is why we urge all political parties to work together towards a better social care system for all.”

Guy Parckar, acting director of policy, campaigns and communications at Leonard Cheshire Disability: “The system as it stands is creaking at the seams, with more and more people missing out on the care that they need. This report must be seen as a clear call for action. All of the political parties must come together with one agenda and that is to agree a fairer settlement for social care. We cannot go on with disabled and older people missing out on care because of a system that simply cannot cope with the demands placed upon it…Too often disabled people with significant social care needs can be charged into poverty by our social care system. People are unable to work, unable to save, unable to buy a home as any income or assets will simply be taken to cover the costs of care. This is a critically important recommendation that could make an immense difference, and it is absolutely imperative that the Government acts on it.”

Domini Gunn, Chartered Institute of Housing (CIH) Director of Public Health and Vulnerable Communities: “In reforming the funding of social care, we urge the government to follow Dilnot’s recommendation to review the scope for improving the integration of adult social care with wider care and support system. This must include housing, and housing support, providers and could help drive a more preventative approach, incentivised through funding arrangements.”

Sir Stuart Etherington, Chief Executive of NCVO: “This review makes major strides towards identifying how we can achieve an affordable, sustainable and fair funding system for all adults in the UK. The challenge now falls to all parties to resist turning the review into a political football and to prioritise responding swiftly and decisively. It is the most vulnerable who will suffer if we cannot seize this golden opportunity to improve the funding of adult social care.”

The big society bypass


Above, Ian Harvey, from heroin and rough sleeping to charity volunteer, gardening enthusiast and Chelsea Flower Show winner.

The big society concept might be a touch nebulous – as its creator Philip Blond effectively admitted this week – but one transparent element is the fact that volunteers are its backbone.

The drive is a potentially all-inclusive one as the big society dream is of a volunteering renaissance that unites the young (nothing else paid on offer), the more mature (nothing else to do in well-heeled retirement) and the professional (nothing as good as a bit of CSR in the city to justify that fat salary and boost the CV).

But any official messages about big society bypass a huge swath of society; the homeless.

The vulnerable are excluded from the big society agenda and a potential volunteering resource remains untapped, as new research published this week by homelessness charity St Mungo’s argues. The organisation suggests that volunteering can help the homeless move from social exclusion to being active in their community.

Its figures show that only 14% of around 200 St Mungo’s clients and staff surveyed (84 of the 200 were clients) think homeless people are included in society. The report from St Mungo’s, Enough Room: is society big enough for homeless people?, has been released to coincide with the charity’s action week to raise awareness about the social exclusion of the homeless. According to the latest figures, 3,975 people were seen rough sleeping in 2010/11 on the streets of London – a rise of eight per cent from the previous year.

The charity says there’s a real wish among those it supports to give something back. Of the homeless clients surveyed, 70% wanted to volunteer to “give something back to their local community” or to “help other people.”

Investing time in supporting vulnerable people to volunteer can bring long-term benefits – stability, greater self-esteem and social integration and the chance to develop new skills.

I recently came across the Crown Centre in the deprived area of Stonehouse, Plymouth, for example. The centre supports vulnerable people through projects such as the Plymouth Foodbank, ensuring those in crisis do not go hungry. Every week, the centre relies on its 47 regular volunteers to run coffee and lunch clubs supporting 120 service users. Half the volunteers have health or dependency issues and are “supported volunteers”, needing more guidance and supervision than their peers donating time for free.

Back in London, St Mungo’s client turned volunteer Ian Harvey (scroll up to the video above), is the kind of volunteer we could have more of. Ian, a former rough sleeper and ex-heroin addict, has been supported by St Mungo’s to work with the charity’s community gardening scheme, Putting Down Roots. Ian has tuned his life around with specialist support and from involvement in the volunteering scheme; not so long ago he was self-harming and sleeping on the streets, now he’s the proud owner of a silver award from the Chelsea Flower Show and is looking forward to winning gold next time.

Roger is another St Mungo volunteer, a former drug-user who slept rough, he volunteers for the charity’s employment team and encourages clients to improve their basic computer literacy skills. He explains: “I realised that the key to me moving on with my life was training and qualifying. It also became very clear that I would get nowhere without knowing my way around a computer …Since November last year, I have been volunteering for St Mungos’ employment team and have been helping more clients get online with weekly drop in sessions and support with basic computing courses.”

Lorette, a volunteer peer advisor with St Mungo’s resettlement service, explains the strength of the ex-homeless supporting those who still need support: “I think the client feels they can relate to you more if you have been through what they have. You can swap stories and experiences, which I think enables them to open up to you more…Volunteering is great for your self esteem and confidence, especially if you have been out of work for a long time, there’s new skills to learn, great people to meet and a great feeling of self worth that you really are helping people and doing something really worthwhile.”

Yet so far the big society drive has largely failed to include or capture the attention of the vulnerable. As the St Mungo’s research demonstrates, the neediest in society neither feel part of the campaign nor understand what it stands for (although frankly they’re not alone in that latter complaint). A big society, but one that’s currently too small for the vulnerable.

No voice for the vulnerable

Can you imagine being so desperate for affordable legal advice that you go on an eight-hour, 300-mile bus trip just to get help? I came across such a case seven years ago; a Welsh man facing eviction from his council-owned cottage when the area was being redeveloped found that the only housing legal aid lawyer willing to take on his case was in West London. So desperate was the man to stay in the cottage he had been born in and so great was his fear of homelessness, he made the trip.

Although this tale is from 2004, it highlights the vital safety net legal aid (when the state pays all or part of the legal costs for those who cannot afford them) provides to society’s most vulnerable. The number of solicitors who carry out legal aid work have been falling in recent years (hence the Welsh man’s 300-mile journey) thanks to uncompetitive pay rates, hours of unpaid work and red tape. But now, under government plans to cut the legal aid budget by £350m, the situation could get worse for those wanting to access affordable legal help. It is estimated that around 500,000 people could lose out on legal advice amid the planned cuts as the government wants to remove clinical negligence, family law, education, non-asylum immigration and housing cases from legal aid’s scope.

Today is Justice for All day, with marches and petitions planned by a coalition of 3,000 charities campaigning against the cuts and you can also oppose the cuts at social action campaign site 38 Degrees.

The Law Society, which represents solicitors in England and Wales, has also launched Sound Off For Justice, a campaign for alternative reforms that it says will save more than the government’s own proposals and protect legal aid funding. The campaign encourages the public to demand the government reconsider its plans and look at the alternative measures which it says would save £384m in the next 12 months. You can record a voicemail for Justice Secretary Ken Clarke against the cuts here. The campaign is supported by, amongst others, housing charity Shelter, the Refugee Council, lone parent charity Gingerbread and housing association Eaves.

Here’s the campaign’s latest video:

There’s something rotten going on when an endless glut of super-injunctions protect the privacy, reputations and careers of the super-rich but a lone parent, for example, is denied basic access to his children because he simply can’t get the afford the advice.

Silver Surfers’ Day

It’s Silver Surfers’ Day and even if you don’t like the name of the annual event (for something so future-focused, it sounds dated), who can argue with its aim of promoting digital technology among older people?

Take 79-year-old David Le Clair, for example, who’s learning new computer skills which he hopes will help him to write a book about his life. David is a resident of James Hill House, an extra-care scheme run by housing association Octavia Housing in west London, and has just joined his social landlord’s free IT training project for older people.

David Le Clair in the digital techology room of his extra-care housing scheme

According to Digital Unite, the provider of digital skills in the community behind today’s annual event, around nine million people, many of whom are aged over 50, “continue to be excluded from large parts of daily life because they have no access to a computer and are not online”. Silver Surfers’ Day is the culmination of a week of events to encourage computer skills in the community, aiming to introduce older people to technology at a local level through libraries, community centres, schools and sheltered housing schemes, with taster sessions, for example. This year’s Silver Surfers’ Day coincides with Digital Day, part of Adult Learners Week.

At James Hill House, the digital course David is on is being taught using extra large screens and keyboards and shows older people how to use the internet, webcams and how to create Word documents. Funding from the government’s former Get Digital programme means residents now have their own camcorder, colour printer, TV and Wii games console too. The digital room is always open but residents can also use a laptop if they want to use the technology in their own flats.

The aim, says Octavia Housing, is to enable older people not only to use these technologies to connect with their family and friends, but to pursue their own projects of interest. For David, a former policeman, it is a chance to use the internet to reconnect with his past including his time in Nigeria where he lived for over 50 years. He’s hoping this will help him write his life story.

Vlado Veljanoski, James Hill House scheme manager, says the benefits go beyond simply sending emails or looking up things online: “Our residents now help to put together quiz nights and have developed interests in creating their own websites; two of them would like to showcase their paintings on the internet, others have interests in flowers and plants.”

Veljanoski and the James Hill House residents know that getting online brings more than simply social benefits but new research published yesterday suggests that the practical advantages are not exploited by older people. Research by the Payments Council, the body that sets the UK’s payments strategy, showed that, despite increasing numbers of over-55s getting online, not many take advantage of online or telephone banking. In a survey of 4,500 adults across the UK earlier this month, says the Payments Council, only 32% of over 55s use either telephone or internet banking, and only 24% of over 65s, compared with 60% of 16-24 year olds, 71% of 25-34 year olds, 69% of 35-44 year olds and 57% of 45-54 year olds.

While technology allows isolated or vulnerable people to access online social networks – to complement face to face interaction, not replace it – digitial inclusion is equally important for an ageing popultion from a more practical perspective, encouraging new, time-saving ways to manage daily chores, accessing public services or locating information online. Given that public sector and gassroots organisations are key to spreading the digital message in communities, how long before the digital drive is adversely affected by the spending cuts impacting on other local services and campaigns?

Whether silver surfers are just dipping a toe into the digital waters like David in west London, or are on the same tech-savvy wavelength as their younger counterparts (sorry – the title of today’s campaign makes obvious puns irresistable), the reasons to get online are brilliantly put by an older IT-fan from a previous blogpost, “When you get to your 90s you feel you want to keep up with things.. it makes you feel you’re up with the world.”

What no big society?

Amid the vibrations of doom and whiff of ennui surrounding anything stamped with the politicised big society seal, a new campaign tagged in plain terms as a grassroots effort to improve a neighbourhood is a bit of an attention-grabber.

Shockingly, no one’s claiming it’s part of some shiny new renaissance in volunteering that will allow the state to retreat on the sly, but a tried and tested idea, backed by an organisation that’s been doing similar, citizen-led work for years.

Quick – Dave’s on the line – he wants his big society back!

Today’s launch of Shoreditch Citizens – part of well-established community organisers programme London Citizens – follows an audit of 200 organisations in the east London area, plus 500 meetings to identify local issues that matter and train community leaders.

The Shoreditch arm is the latest chapter for London Citizens, an alliance of 160 groups representing faith institutions universities and schools, trade unions and community groups; the founding member is The East London Communities Organisation (Telco), the UK’s largest independent community alliance launched in 1996.

Shoreditch Citizens has high hopes in aiming to join forces to impact on poverty, poor housing and gang crime – around 75% of the area’s children live below the poverty line and four in 10 adults are unemployed. The campaign, funded by the Mayor’s Fund for London and £270,000 over three years from the community investment arm of Barclays Capital, also wants an alternative to the education maintenance allowance (EMA) to encourage young people to stay in education. There is also a plan to make Shoreditch a “Living Wage” zone, where everyone who works in the area can be sure to earn a decent amount to live on. The Living Wage campaign was first launched by London Citizens in 2001, which says it has won over £40 million of Living Wages, lifting over 6,500 families out of working poverty.

By December 2012, the Shoreditch engagement programme aims to train 300 community leaders from 30 civil institutions and hopes to impact on up to 15,000 families. All this is nothing if not ambitious, but if you don’t have goals…

The cuts: the worst is yet to come

An authoritative analysis in today’s Society Guardian of the deepest spending cuts in a generation, which start from Friday. The special issue inludes some sector by sector breakdowns of savings and job losses, including pieces I contributed to the in-depth coverage.

The cuts – an alternative

For those who’ve not already seen it, this powerful film presents an alternative to the government’s devastating cuts agenda. It features community groups and anti-cuts campaigners along with Bill Nighy, Radiohead’s Ed O’Brien and Zac Goldsmith MP. Worth watching ahead of this weekend’s demo in London against the cuts.

It Cuts Both Ways…The Alternatives from Oonagh Cousins on Vimeo.

Small steps towards a big society approach to learning

There is something of a gaping reality chasm between the vision of the big society and its fruition, not to mention growing accusations that the concept is a smokescreen for cuts. The chasm between vision and fruition might be narrowed by better and stronger mechanisms for civic service – or simply more hours in the day, as big society tsar Nat Wei recently demonstrated.

However, one scheme that has slowly and steadily supported and facilitated volunteers to promote an activity – in this case, adult learning – is the Community Learning Champions project. The drive, a joint partnership between NIACE (the National Institute of Adult Continuing Education), WEA, lifelong learning organsiation unionlearn and education consultants Martin Yarnit Associates, involves people who become active in their community by promoting the value of learning to others.

Launched in August 2009 , the three-year £3m Department of Business, Innovation and Skills (BIS) funded scheme ends in March (but of course!) but its ripple effect has been felt at a community level by hundreds of people. More than 1,000 champions should be registered by the end of next month and, if NIACE estimates are right and each champion encourages an average 30 people into learning, 30,000 individuals should be helped into learning as a result.

Champions promote learning among their friends, neighbours, relatives, or workmates; they are trusted as they speak from experience and act as role models to encourage others to take up new skills.

Homeless charity St Mungo’s – which of course has huge concerns about funding cuts – used the Community Learning Champions scheme last year to recruit up to 30 homeless volunteers to become learning champions.

The volunteers, recruited through the charity’s client representative group Outside In which managed the project, encouraged others get involved in learning, anything from gym classes to art workshops.

In the film here, St Mungo’s service user Richard talks about his love of soaking up new knowledge and the difference you can make thanks to a non-classroom learning environment. As he says: “All the time I was homeless, on drugs, this is the sort of thing I always had in my head that when I eventually sorted my life out, it’s the sort of thing I wanted to be doing.”

There’s no place like home

I was really struck by these atmospheric, beautifully shot videos which use characters from the Wizard of Oz to expose the lives of the hidden homeless, taking the film’s iconic line ‘There’s no place like home’ as inspiration.

Produced to show during the charity Crisis’ recent Coldplay Hidden Gigs in Newcastle and Liverpool, they’ve just gone on public release. Dorothy, the Cowardly Lion and the Scarecrow face different aspects of homelessness that most people aren’t aware of.

Dorothy flees violence in a B&B, the Cowardly Lion outsays his welcome on a friend’s sofa and the Scarecrow is a lonely squatter.

If using a vintage Hollywood movie to highlight a contemporary social issue via some pleasing visuals sounds like a totally random stab for publicity, then that’s exactly what it is – and frankly, why not?

As Crisis chief executive Leslie Morphy says: “We are always looking for new ways to bring to attention the hidden crisis of homelessness. We hope these videos make people think about the issue, and hopefully help us in our mission to end homelessness by donating or campaigning for change.”

Official statistics at the end of last year showed rising homelessness. Housing minister Grant Shapps insists that the cuts agenda won’t impact on the homeless, but how, with benefits decimated and support services withering away, can the housing situation of the vulnerable be guaranteed?

The Scarecrow

The Cowardly Lion

Dorothy

The videos were created by Liverpool/London creative agency Mercy, and directed by Nick Brown.